Job Details

Augusta University
  • Position Number: 3852769
  • Location: Augusta, GA
  • Position Type: Student Affairs and Services

Assistant Director-Academic Advisement Center

Augusta University

Assistant Director-Academic Advisement Center

Job ID: 250050
Location: Summerville Campus
Full/Part Time: Full-Time
Regular/Temporary: Regular

About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Augusta University -
Our Health Sciences Campus:
1120 15th Street, Augusta, GA 30912

Our Summerville Campus:
2500 Walton Way, Augusta, GA 30904

Job Summary
The Assistant Director (AD) of Academic Success and Planning (ASP) is a leadership position within the department. The AD provides supervision in the department for full time Academic and Career Advisors (professional staff) in addition to advisement in one of three meta-major specific areas: 1) Science and Mathematics; 2) Business, Computing and Education; and 3) Arts, Humanities, and Social Sciences. As one of three (3) ADs in the department, the incumbent will work in collaboration with the other two (2) ADs to support the overall student success and to carry out The University wide academic advisement strategy at Augusta University. The AD establishes the tone for a student-centered, high performance culture that emphasizes excellence in service, quality, productivity, and standards by Academic and Career Advisors. Reporting to the Director of ASP, the AD serves as primary administrator of technology systems, and provides leadership and assistance in web-based technology, data collection, management, and reporting. In collaboration with the Director, the AD maintains operations, policies, and procedures consistent with student success initiatives. The incumbent will be required to develop and present workshops, and develop positive relationships with students, faculty, and staff.


The duties include, but are not limited to:
  • Participates on the ASP Leadership Team, providing leadership and support to cross-functional area initiatives in a blended student services unit;
  • Leads the advising program, which involves the progress of students from orientation through graduation, overseeing the review of students' academic performance, ensuring the timeliness of the student communication cycle, analysis of degree progress trends, and overseeing advising related programming;
  • Supports the Director in the development of annual goals for Academic Advisement Center in collaboration with the AVP and staff. Contributes to the strategic planning process for ASP and ongoing evaluation for improvement of services.
  • Provides leadership in the development of innovative strategies utilizing technology (i.e. Navigate, College Scheduler, Smart Guidance, Banner, etc.) to provide the highest level of student contact and service to contribute to student success goals;
  • Regularly utilizes advising technology to generate reports on student trends, risk-indicators, usage data, etc. Communicates findings with constituents to assess the impact and effectiveness of ASP programming through data collection and analysis; contributes content to assessment plans and reports;
  • Champions the following key advising projects to ensure continuity of quality: Academic probation/suspension, transfer students, dual enrollment students, student degree progress, advisor on-boarding and professional development;
  • Ensures a close and productive relationship with Career Academic and Professional Engagement (CAPE) Directors, programmatic faculty, and appropriate campus schools and the college at AU
  • Manages a student caseload of advisees and coordinates adequate staffing for day-to-day campus operations and special events;
  • Serves as one of three (1/3) senior academic and career advisors and manages a caseload of advisees. Cross-trained in multiple majors, disciplines, and careers and assumes caseloads as needed;
  • Monitors, advises, and track the retention, progression and graduation of all students within assigned population.
  • Manages full time professional staff, including assigning student caseloads, responsibilities, mentoring, and performance evaluations to include:
  • Promoting effective teamwork and communication among all departments and other campus units capable of improving success, persistence, and timely graduation
  • Serving as a liaison to the associated academic colleges and departments
  • Teaching at least one INQR 1000 focused section per year
  • Serving on University committees as necessary; and 5. Anticipating issues and research information needed as background for the work of the other unit or collegiate leaders
  • Other duties as assigned by the Director of ASP .

    Required Qualifications
    Master's degree from an accredited college or university with more than five (5) years of academic advising experience, supervisory experience, and experience in diverse student development, career development, teaching a first-year experience course or professional experience in a college setting.

    Preferred Qualifications
    Master's degree from an accredited college or university in Academic Advising, College Student Personnel, Student Affairs and Higher Education, (psychological) Counseling, or other closely related field; five (5) years of fulltime advising experience at the college/university level, exhibiting moderate growth in role; may include supervision or mentoring of others.

    Knowledge, Skills, & Abilities

  • Ability to communicate effectively and to follow oral and written instructions
  • Must possess excellent time management skills, maintain strict confidentiality; honest and trustworthy; respectful and possess cultural awareness and sensitivity
  • Knowledge of student information systems (for example, BANNER) is preferred; knowledge of academic fields for advising disciplines
  • Knowledge of Microsoft Office Suite; Knowledge of Degree Audit tools (DegreeWorks is preferred} to inform advising and retention practices
  • Must be flexible and be able to prioritize and to function independently with minimal supervision; must be able to work cooperatively and diplomatically with superiors, peers, students, and outside agencies; ability to function with a diverse student population with varied academic backgrounds, special needs, and multicultural issues; ability to work flexible schedules (some evenings and Saturdays may be required)

  • High degree of autonomy, strong initiative, self-guided and reflective
  • Communicate effectively, both verbally and in writing
  • Demonstrate skills with social media and be responsible for updating media content
  • Prepare market materials such as newsletters and brochures
  • Prepare materials/handouts for presentations at seminars, conferences and workshops
  • Demonstrate knowledge of Windows/Office suite of software products
  • Learn new software and programs

    Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

    Pay Grade: 16

    Salary: Minimum $41,846.00/Annually

    Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position

    Recruitment Period: 9/29/22 - until filled

    Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

    Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optimal Requirement Retirement), as well as earned vacation time, sick leave, and 13 paid holidays.

    Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

    Conditions of Employment
    All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

    If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

    Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
    For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

    All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

    Equal Employment Opportunity
    Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

    Other Information
    This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success."
    Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

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