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California State University, Fullerton
  • Position Number: 1574161
  • Location: Fullerton, CA
  • Position Type: Human Resources

Confidential Administrative Support -12 Month-PSL II

Classificaiton: Confidential Administrative Support -12 Month-PSL II
Department: Human Resources, Diversity & Inclusion
Sub-Division: Human Resources
Salary Range: $4,233 - $9,514 per month
Appointment Type: Ongoing
Time Base: Full-Time
Work Schedule: Monday-Friday, 8:00 AM-5:00 PM; occasional early morning, evening and/or weekend hours

About CSUF:

Job Summary:

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

About the Position:
Reporting to the Executive Director of Labor and Employee Relations (LER), the Confidential Administrative Support II supports the managers in the LER unit. The incumbent works closely with colleagues within Human Resources, Diversity and Inclusion (HRDI) to carry out the duties and responsibilities of the LER unit.

Serves as a key point of contact to the University community, including administrative and academic offices; California State University (CSU) campuses; the Office of the Chancellor; campus and statewide union officials; and internal/external customers. The successful candidate will interpret and explain applicable collective bargaining agreements; campus policies, procedures, guidelines and practices; technical letters; coded memorandum; and executive orders, Provides basic advice and mid-level consultation to the campus regarding the performance evaluation process; employee job performance; attendance; corrective action/discipline; letters of reprimand; letters of rejection during probation; workplace investigations; contract language interpretation; grievances/complaints; and/or appeals.

The incumbent participates in investigations, internal reviews, and fact-finding activities. Drafts corrective action memos, notices; performance evaluations, and other corrective/disciplinary documents in support of the recommended action. Assists with State Personnel Board Hearing and Faculty Hearing Committee matters. Reviews all performance evaluations for CBA compliance and identifies areas of concern; may consult with the appropriate administrator and provide feedback if narrative/ratings suggest performance concerns.

Upon receipt of a grievance, complaint, information request, or unfair labor practice charge, establishes and maintains LER case files identifying required deadlines; researches and identifies specific CBA articles that apply; gathers all supporting documents for file review; inputs activity into LER case system file and the CO GARB System. Coordinates all aspects of the grievance process; attends grievance or complaint meetings; takes notes and assists administrators during meetings and when preparing responses; conducts analysis and research of the issues raised; tracks timelines for all levels to ensure deadlines are met or maintained, or arranges for time extensions; prepares high quality draft responses, ensures proper notification practices and due process procedures have been met including compliance with CBA document delivery requirements.

Researches labor and employee relations issues using Title V, Title VI, Title VII, Title IX, Education Code, CSU policies and procedures, including coded memorandum, State Personnel Board rulings, legal rulings, and state and federal law; researches and coordinates document and information collection for preliminary and formal unfair labor practices, assists in gathering documents related to legal action, corrective/disciplinary action letters, and/or Notice of Adverse Action for review. The incumbent receives and logs all information requests and gathers information in consultation with LER director and managers; conducts analysis of requests, gathers data, determines if preparation costs are involved, determines if requests should be billed; acknowledges requests; and drafts responses for LER director and managers.

Coordinates and schedules meetings for the LER director and managers with internal and external cohorts; coordinates LER calendars; prepares files; takes meeting notes and/or leads meetings; researches and prepares complex reports and documents in support of the LER unit. Collaborates with LERC director and managers to develop, best practices tools, performance management guides, tutorials, Manager's Tool Kit, FAQs, and procedural updates including relevant links. Other duties as assigned.

Essential Qualifications:

Bachelors degree from an accredited college or university; completion of a professional training program specific to the position and directly related work experience; or a combination of education and experience that demonstrates the ability to perform the essential functions of the position. Strong analytical, interpersonal, conflict resolution and written/verbal skills. Ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Investigate and analyze information, reason logically and draw conclusions. Gather and organize documents. Manage multiple projects and deadlines in a timely manner. Interpret, communicate and apply policies and procedures. Detail oriented and self-directed. Ability to maintain strict confidentiality.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:

Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

Special Working Conditions:

Additional Information:

Hiring Preference: None
Application Deadline: August 15, 2019

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