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Financial Aid Clerk
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Position Number: 2037881
Location: Nashville, TN
Position Type: Financial Aid

Financial Aid Clerk

TITLE: Financial Aid Clerk
LOCATION: White Bridge Road Campus
RATE OF PAY: $14.58 - $17.50 hourly rate depending on experience
DEPARTMENT: Financial Aid

REPORTS TO: Assistant Director of Financial Aid

POSITION SUMMARY
This position will serve as the main front desk attendant in the Financial Aid office and assist with walk-in traffic and data entry.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Greets students and provides information or routes them to the appropriate person.

Provides student-centered services via various platforms while maintaining a professional and congenial demeanor.

Serves as official back up to the financial aid general email box and monitors the Financial Aid texting system

Organizes archiving system to manage and retrieve office documents upon request.

Helps to ensure the timely processing of department mail

Assists with creating student files

Ensures signage displayed in office is up to date and valid

Determines disposition of incoming documents and forwards them to appropriate department.

Assist in securing travel arrangements and processing purchase orders for the office

Performs other duties as required.

REQUIRED QUALIFICATIONS
High school diploma or educational equivalent
Previous work experience in office setting
Knowledge of word processing and spreadsheet applications (Microsoft products preferred)

PREFERRED QUALIFICATIONS
Associates degree or higher
Prior experience with Banner and/or Financial Aid Management software
Experience with Travel & Purchases
Previous experience working in Higher Education

KNOWLEDGE, SKILLS AND ABILITIES
Intermediate to advanced computer skills
Ability to maintain effective working relationships with faculty, staff and the general public
Effective time management/organizational skills
Strong customer service skills

WORK HOURS
37.5 hours per week

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job.

Nashville State is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer

To apply, visit https://tbr.csod.com/ux/ats/careersite/8/home/requisition/4740?c=tbr