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Records Clerk
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Position Number: 2037893
Location: Nashville, TN
Position Type: Disability Services

Records Clerk

TITLE: Records Clerk
LOCATION: White Bridge Road Campus
RATE OF PAY: $14.58 - $17.50 hourly rate depending on experience
DEPARTMENT: Records
REPORTS TO: Director of Records and Registration
POSITION SUMMARY
Processes and maintains students' academic records

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Notifies students of transfer credit from previous institutions and posts credits to students' academic record.
Coordinates evaluation of transfer credit with Academic Divisions.
Processes student requests for transcripts, enrollment verifications, and changes in status.
Answers the office phone and assists students at the front desk.
Assists at NSCC Graduation Ceremony.
May scan department records, process mail, handle change of major forms and update other documents and account information as directed.
Other duties as assigned

REQUIRED QUALIFICATIONS
High school diploma or GED
One year of work experience in an office setting
Prior customer service experience
Basic knowledge of Microsoft Word and Excel

PREFERRED QUALIFICATIONS
Associate's degree or other advanced degree
Prior work experience in higher education, particularly in an office of records or admissions
Experience with Self-Service Banner, Application Navigator Banner or Internet Native Banner

KNOWLEDGE, SKILLS AND ABILITIES
Ability to establish & maintain effective working relationships with co-workers, students, faculty, staff and prospective students
Excellent customer service skills
Ability to organize work and maintain strong attention to detail
Effective written and oral communication skills
Ability to perform repetitive tasks
Ability to sit for prolonged periods

WORK HOURS
37.5 hours per week

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job.

Nashville State is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer

To apply, visit https://tbr.csod.com/ux/ats/careersite/8/home/requisition/4742?c=tbr