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California State University, Dominguez Hills

Assistant Director of Annual Giving (Administrator I)
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Position Number: 1741739
Location: Carson, CA
Position Type: Development and Fund Raising

CALIFORNIA STATE UNIVERSITY AT DOMINGUEZ HILLS

JOB ANNOUNCEMENT

Assistant Director of Annual Giving (Administrator I) Exempt, Annual Campaigns
Job ID: 3557

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Conditions of Employment:
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. 
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Position Information:
This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.  Special Working Conditions: Non-traditional working hours during the year, including evening work and on the weekends. Typical work hours are Monday - Thursday 12:00-9:00 PM; Friday 8:00AM - 5:00 PM. Hours may vary depending upon schedule of the calling center and other events and programming by the division and university. As an external facing division, the assistant director will be responsible for attending all appropriate events, including those on weekends.  
This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department: Development The Division of University Advancement is charged with developing relationships with external constituencies that will lead to greater human and financial resources for the University. The areas of University Advancement include: Communications/Public Affairs; External Relations: Government, Community, and Alumni Relations: Ceremonies & Events; Development, Annual Campaigns and Advancement Services

Major Job Duties:
Under general direction of the Senior Director of Annual Giving and Advancement Services, the Assistant Director administers, directs and monitors the work performed by the university's in-house telemarketing program (phonathon). Provides effective management to student assistants, research, analysis, evaluation, and modification of programming and solicitation schedule when appropriate. This position supports the broad efforts of the university to increase and develop philanthropic opportunities from multiple audiences, i.e. alumni, parents, students, and community members. The assistant director executes the administration necessary to build the donor pipeline for major or leadership level donations to the university and its programs through sustainable efforts. The assistant director will build and sustain working groups, volunteers, and committees to help steer the university's philanthropic efforts and advance the strategic plan.

Qualifications:
Required Education: A bachelor's degree from an accredited college or four year university. Required Experience: 2-5 years of professional experience working with an annual fund or as an annual fund caller. Previous experience working with an annual fund or as an annual fund caller.
Preferred Experience: Supervisor in an annual fund office preferred. Experience with databases, preferably Raiser's Edge, and phonathon software systems, preferably RNL CampusCall is desired. Experience working in higher education environment with at least 2 years of management or supervisory experience is desired (student assistant management is ok). Experience working with diverse audiences and groups. Previous supervision, leadership and management experience in a tele-fundraising environment of up to 8-10 callers per shift.

Required Knowledge, Skills and Abilities :
- Knowledge of annual giving strategies, tactics, and implementation criteria, including working in a dynamic, fast-paced environment
-Independent strategic thinking and critical analytical skills for annual giving related operations that include specific tactics and implementation skills
- Knowledge of independent database systems policy and support
- Thorough knowledge of: English grammar, spelling, and punctuation; office systems and equipment; and windows applications including proficiency in using Word, Excel, Access, PowerPoint, the Internet and Outlook
- Able to perform standard business math; track financial data and make projections; draft and compose correspondence and standard reports; plan, organize, coordinate, and prioritize multiple tasks; use independent judgment; learn, identify and independently interpret and apply a variety of complex policies and procedures; and effectively handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature
- Write, edit, and produce all of the materials the annual fund will mail, email, and otherwise send to external constituents and requires someone with extensive experience in annual fund writing
- Ability to lead, motivate, and supervise employees
- Strong oral and written communication skills
- Strong interpersonal skills - team player
- Knowledge of or ability to learn and manage a phonathon software system
- Able to meet nightly, weekly, and monthly annual fundraising goals and objectives.
- Maintain a full roster of staff to ensure full calling shifts.
- Successful marketing of Annual Giving programs to both internal and external audiences.
- Successfully run and manage calling system so that shifts can operate without interruption.
- Build internal and external partnerships that will allow for increased revenues for the Annual Giving programs

Certification: Valid Driver's License

Salary Range:
The salary range for this classification is commensurate with experience.

How to apply: You can only apply by completing an electronic application at the campus job web site at https://www.csudh.edu/hr/job-opportunities/ .Click on "view job opportunities" under "New and returning applicants." View the list of jobs and click on the one with the job title listed above. The application review date is: 1/06/2020. The position will remain open until filled.

CSU Dominguez Hills is an Equal Opportunity /ADA Employer.

California State University, Dominguez Hills
Human Resources Management
1000 E. Victoria St.
Carson, CA 90747