Job Details

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American Public University System
  • Position Number: 1088577
  • Location: Charles Town, WV
  • Position Type: Financial Aid


Financial Aid Process Team Specialist

Requisition Number: 17-0142
Location: Charles Town, WV

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  • Reports To: Manager, Financial Aid Services
  • Department: Financial Aid Operations
  • Office Location: Charles Town, WV
  • FLSA Status: Non-exempt
  • Date Posted: August 31, 2017
  • Date Closing: Open Until Filled

    Synopsis of Role:
    The Financial Aid Processing Team Specialist assists students with tuition, Title IV financial aid processing, Veterans' Assistance (VA) and alternative loan inquiries.

    Essential Functions:
  • Reviews and processes various forms of financial aid including federal financial aid (Title IV), veterans' benefits, alternative loans, employer vouchers, and military tuition assistance.
  • Assists students, education offices, and employers via telephone and e-mail regarding the financial aid application and award process, alternative loan options, and military educational benefits to include Tuition Assistance (TA) and Veterans' Assistance (VA).
  • Retrieves and processes tuition assistance forms electronically.
  • Maintains communication with virtual financial aid office.
  • Performs research on approval status of all financial aid types.
  • Grants course access upon receipt of approved financial aid documentation.
  • Provides suggestions of actions to manager and/or senior specialist on processes and issues.
  • Interacts with other departments to achieve daily goals.
  • Performs other duties as assigned.

    Work Environment and Physical Demands:
  • Standard office environment in Charles Town, WV.



    Requirements:
    Required Skills:

    Basic computer skills including experience with Windows based applications (specifically Excel and Word).

    Demonstrated positive attitude and work ethic.

    Excellent verbal and written communication skills.

    Required Experience:

    Bachelors degree preferred.

    Two years of experience in finance or accounting or one year experience in a financial aid services position.



    To apply, visit https://re31.ultipro.com/AME1070/JobBoard/JobDetails.aspx?__ID=*ADA5C83A32C48314





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