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San Joaquin Delta Community College District

Financial Aid Outreach Support Specialist
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Position Number: 2032473
Location: Stockton, CA
Position Type: Financial Aid

Financial Aid Outreach Support Specialist

San Joaquin Delta Community College District

Job Number: 2000001Y

Under general supervision, to share information with students concerning financial aid programs and application requirements, deadlines, transfer programs, eligibility requirements for both state and federal aid, registration, and testing procedures; to respond to student questions regarding the various student services programs, majors, general education requirements, and graduation requirements; to conduct extensive financial aid outreach services to potential students and families. DISTINGUISHING CHARACTERISTICS

This is an advanced journey level class in the Financial Aid Specialist series. Positions at this level are distinguished from the Financial Aid Specialist classification by the performance of outreach financial aid activities. SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from an assigned Financial Aid administrator.

Advise, counsel and share information with prospective students and families concerning financial aid programs, eligibility, satisfactory academic progress guidelines, veterans benefits, federal and state financial aid regulations, registration and testing procedures; refer students to various campus services and offices for specialized assistance as appropriate.
Determine student eligibility for financial aid, compile and analyze student financial aid data in preparation of awarding; research prior awards; review federal tax forms and verify income; make any necessary adjustments to ensure compliance with Federal regulations; notify students of awards; enter information into the computer system; create and maintain records.
Provide financial aid outreach services to area high schools, and community organizations; share information through group presentations to student and parents in the community.
Utilize a variety of automated financial aid computer applications to update or modify student financial aid reports and applications.
Develop and maintain a variety of electronic databases to track automated records for reports and presentations.
Develop and deliver presentations designed for specific purposes and audiences; coordinate marketing materials including flyers and brochures; manage social media site.
Conduct financial aid presentations and workshops using knowledge of financial aid, student loan policies, and institutional policies to inform students and parents of program requirements and appropriate deadlines.
Maintain a variety of files and records including financial aid and scholarship information, student transfer information, and current departmental changes; inform students of changes as needed.
Attend and participate in professional group meetings; stay abreast of changes in financial aid and institutional policies and procedures.
Perform related duties and responsibilities as required.

Knowledge of:

Eligibility criteria for Federal and State financial aid
Financial aid application timelines and completion
Principles and procedures of financial aid awarding and packaging
Principles and procedures of student assessment and interviewing
College and vocational education entrance requirements
College information, services, policies and procedures
Standard office procedures and equipment;computer proficiency and technical aptitude utilizing MS Word, Excel, internet, etc.
Principles and practices of manual and electronic filing and record keeping
Pertinent Federal, State and local laws, codes and regulations
Community agencies and community-based resources

Ability to:

Conduct workshops and presentations to a wide variety of audiences
Interpret and explain complex financial aid policies and procedures.
Conduct student interviews, recognize student needs, and make appropriate referrals
Provide information to students on the availability of programs and services
Respond to requests and inquiries from students, faculty, staff, and the public
Prepare a variety of information and materials
Work a flexible schedule including nights and weekends; travel required
Communicate clearly and concisely, both orally and in writing
Establish and maintain effective working relationships
Sensitivity to and understanding of, the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff.
Sit and stand for prolonged periods of time; extensive use of computer keyboard.

Education and Experience Requirements Education:

Equivalent to the completion of the twelfth grade supplemented by college level course work in finance, business administration or a related field. Associate's degree preferred. Experience: At least three (3) years of increasingly responsible experience in the administration of financial aid or related educational programs required. Prior experience with outreach and/or public speaking required. Language:

Fluency in both English and Spanish languages is highly desirable.
License or Certificate:

Possession of, or ability to obtain, an appropriate, valid driver's license. Additional Information

Minimum Salary: US Dollar (USD) 4,774
Maximum Salary : US Dollar (USD) 5,869
External Closing Date: Nov 19, 2020
External Opening Date: Oct 21, 2020

Location: Stockton, California, United States
To be considered for this position please visit our web site and apply on line at the following link: https://deltacollege.referrals.selectminds.com

The San Joaquin Delta Community College District provides access to its education programs and activities and makes all employment decisions without regard to national origin, religion, age, sex, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or any other legally protected category. The Districts prohibition against sex and gender discrimination includes sexual harassment and sexual violence.