Job Details

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Bunker Hill Community College
  • Position Number: 2516565
  • Location: Boston, MA
  • Position Type: Student Affairs and Services
Location: Boston, MA Category: Professional Staff Posted On: Wed Sep 22 2021 Job Description:

The HOPE initiative is designed to examine and eliminate the social, institutional, and academic barriers that often prevent males of color from achieving their full potential at BHCC and beyond. This asset-based, student-centered initiative is run by a group of faculty, staff, and students who are focused on three main areas: qualitative/quantitative data collection, analysis and dissemination; assessing and addressing gaps in College programs and services, and affinity-based mentoring.


Reporting to the Interim Director of the HOPE Initiative in the Division of Academic Support & College Pathway Programs, the HOPE Access Navigator will use equity-minded practices to guide students to and through College services and processes, including, but not limited to: admissions, placement testing, financial aid/planning, course registration and career planning. The Access Navigator will make appropriate referrals where necessary, playing a central role in guiding and empowering students to access resources and services, and to plan and implement their education and career objectives for individualized success.


Specific Duties:


The HOPE Access Navigator is responsible for assisting with developing and delivering culturally responsive services and programming with a focus on Black and Latino male students that may include but are not limited to the following:



  • Creating and delivering culturally responsive student services and programming aimed at improving student access, engagement, retention, and graduation.

  • Participating in the training of faculty, staff, and peer mentors who can serve as resources and provide effective curricular and co-curricular support.

  • Coordinating outreach activities to provide culturally responsive academic and career pathways for prospective students from local high schools and community-based organizations, including students participating in BHCC's Dual Enrollment and Early College programs.

  • Collaborate with community-based partners and the office of Community Based Initiatives to provide a smooth transition and ongoing support for students matriculating into the College;

  • Building collaborative relationships with resource centers on campus to provide smooth connections ("Warm Handoffs") to appropriate success services, such as: placement test preparation, connecting to financial aid and student payment, financial literacy skills development; and emergency assistance.

  • Work closely with Admissions and Student Central, ensuring that student issues pertinent to application, placement testing, financial aid, student payment, transcript evaluation, and other services are addressed

  • Administer and interpret academic, personal and career assessments to match new students with a Learning Community relevant to prior experience, skill set and future goals.

  • Assisting students in exploring scholarships, work-study, and work-based learning opportunities.

  • Collaborate with HOPE Leadership Team and other campus departments in the design, marketing, implementation and assessment of HOPE programming, including but not limited to: academic success workshops, Welcome Days, student celebration events, and Student Dialogue Series

  • Work closely with HOPE Leadership, enrollment staff, and Institutional Research to gather, analyze, and interpret data to monitor students' progress.

  • Collaborate with HOPE Ambassadors to answer student questions and provide self-service assistance via WebEx.

  • Provide support for new student onboarding by providing transition to college workshops.

  • Maintain a clear understanding of programs of study, requirements, and aid eligibility.

  • Participate in college meetings, community engagement, and outreach activities as needed.




Job Requirements:


  • Master's degree in Cultural and Community Studies, Education, Counseling, Psychology, Sociology or a closely related field, with three (3) years of experience and/or training involving college admissions, academic advisement, career development, or program/project development and/or management; or an equivalent combination of education, training, and experience.

  • Experience working with diverse students in a fast-paced student services/client services or equivalent setting.

  • Demonstrated ability to collaborate effectively with a range of different academic and non-academic units, and community-based organizations.

  • Excellent intercultural, interpersonal, and verbal and written communication skills.

  • Proficiency in student information systems as well as MS Word and Excel.


Preferred Qualifications



  • Bilingual in Spanish, Portuguese or Haitian Creole.

  • Ability to work evenings and weekends.

  • Experience managing and supervising staff/students.

  • Experience working with underrepresented groups.

  • Experience working at a community college, nonprofit and/or community-based organization.




Additional Information:

Salary Range: $55,000.00-$65,000.00 *Actual Salary Will Be Commensurate With Education & Experience in Accordance with MCCC/MTA Collective Bargaining Agreement. Full state Benefits.


Grade 5, Unit-Professional grant funded position


***This position is funded through June 2022 with continuation pending availability of funds.


Review Date: To ensure consideration application materials must be received by October 7, 2021.




Apply Here: https://www.click2apply.net/Y7l5r7HMqk5ECePquVVJd

PI147787074






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