Job Details

This ad is expired.

Program Specialist 2 - Enrollment Services
Go to our website »

Position Number: 2668615
Location: Seattle, WA
Position Type: Admissions/Enrollment

Program Specialist 2 - Enrollment Services

Job ID: 10792
Location: North Seattle College
Full/Part Time: Full-Time
Regular/Temporary: Regular

Opportunity Description
About Us

We are a district of three distinct colleges-North Seattle College, Seattle Central College, and South Seattle College-and five specialty training centers, which makes us the largest and most diverse community college district in the state of Washington. We are leaders in change and innovation.

As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged and dynamic community.

Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities.

Position Summary

Application and required materials must be submitted no later than: Monday, December 13, 2021.

Salary range for this position is: $41,508 to $54,000 per year (depending on experience)

Under the supervision of the Dean of Enrollment Services/Registrar, the Program Specialist 2 will be responsible for assisting with the daily registration, records, and credentials operations. Enrollment Services Program Specialist 2 will be working in a multi-tasking environment and correspond with students, staff, and faculty.

This position is governed by a collective bargaining agreement with representation by WFSE

Application Procedures:

Attached current Resume
Attached cover letter addressing how your background intersects with the job
Required application materials must be completed and submitted online

Notice to Applicants:

Please note that Seattle Colleges has moved to remote operations, pending public health guidance. Per CDC and WA Public Health directions, at this time we will be practicing social distancing and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.

Per Governor Inslee's Proclamation 21-14.1, employees of higher education and healthcare institutions must be fully vaccinated against COVID-19 no later than October 18, 2021, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. Updated information about how to provide proof of vaccination or request a medical or religious accommodation will be posted as soon as it is known.

What you will be working on:

Advising students, staff, faculty, and the public on information related to registration, records, and credentials processes and administer and interpret policies that provide the effective operations of RRC (Registration, Records, and Credentials) in compliance with federal, state, and institutional regulations.
Communicating with faculty and division deans on a quarterly basis to provide detailed explanation of class rosters, grading, and incompletes and initiate training, resolve issues, and coordinate with faculty as it pertains to grade rosters.
Developing and providing students, staff, and faculty a list of important registration dates.
Processing all grade changes and grade re-computations, legal name changes, and complete enrollment verification requests and provides student information requested through student record subpoenas.
Processing academic alerts, probation, and suspension and notifying campus partners of student quarterly standing.
Preparing written communications such as monthly and annual reports.
Responding to student, staff and faculty inquiries via in-person, email, phone calls, and voicemails and supporting general registration and records functions, such as: processing all enrollment related forms, late grades, student term activation, and enrollment transactions.
Fostering and maintaining relationships with college and community partners who provide services that support student grading.
Evaluating programming, assessing, and responding to evolving needs. Providing data and assessment reports and summaries as required highlighting program accomplishments, challenges, and opportunities.
Preparing training material related to the position's essential functions for Peoplesoft as directed by the Dean of Enrollment Services/Registrar.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

Associates degree with a minimum of two years' experience in a college setting or a minimum of four years of experience working in a college setting.
Ability to accurately perform multiple tasks in a timely manner within a diverse environment.
Advanced knowledge and ability to use Microsoft products, including Outlook, Excel, Word, SharePoint, and Forms.
Demonstrated knowledge of PeopleSoft or another student management database.
Demonstrated ability to research and investigate academic issues that relate to student registration, records, and credentials.
Evidence of ability to interpret detailed information, trouble-shoot academic and systems issues.
Demonstrated ability and experience working with persons from diverse ethnic, economic and academic backgrounds.
Evidence of ability to work independently within a multi-task environment.
Excellent verbal, listening, and written communication and customer service skills.
High attention to detail, excellent problem-solving skills, and the ability to work collaboratively with unit team members and all areas of the college.
Exhibit strong problem-solving skills and experience, including identifying and resolving problems and implementing solutions.
Experience enforcing policies, rules, and regulations, as it relates to the position.
Detail-oriented with a focus on qualitative outcomes.

Physical Requirements:

Ability to perform range of physical motions, exerting up to 25 pounds; lifting and carrying up to 25 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.

Disability Accommodation

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

Ability to operate office equipment
Ability to read and verify data and prepare various materials
Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of "bullying" behaviors, including "cyber bullying".

Inquiries regarding compliance and/or grievance procedures may be directed to the college's Director of Legal Compliance: 1500 Harvard Avenue Seattle, WA 98122-3803, (206) 934-3873

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

To apply, visit https://hcprd.ctclink.us/psp/tam/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=60&JobOpeningId=10792&PostingSeq=1