Job Details

Classroom AV Services Manager

Position Number: 6999980
Location: Santa Barbara, CA
Position Type: Instructional Technology and Design

Classroom AV Services Manager

University of California Santa Barbara

Job Posting Details

Position Number: 40029344

Payroll Title: EDUC TCHL SUPV 2

Job Code: 007345

Job Open Date: 3/11/26

Application Review Begins: 3/26/26

Department Code (Name): INST (INSTRUCTIONAL DEVELOPMENT/AAIT)

Percentage of Time: 100

Union Code (Name): 99 - Non-Represented (PPSM)

Employee Class (Appointment Type): Staff: Career

FLSA Status: Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: Grade 22

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $80,000 to $100,000/year. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for this position is $79,200 to $143,400/year.

Work Location: Kerr 1150G

Working Days and Hours: M-F 8am-5pm

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: Hybrid - This position may work fully in-person, but a hybrid schedule is an option if desired after successful completion of the probationary/onboarding period, or sooner if approved by the supervisor.

Special Instructions: For full consideration, must include a resume and a cover letter as part of your application.

Department Marketing Statement:

Instructional Development, part of Academic Affairs Information Technology (AAIT), supports the university's academic and instructional mission by delivering reliable and integrated technology services that enhance teaching, learning, and academic administration. As a service organization, AAIT provides technology services for General Assignment classrooms, departmental classrooms, and computer labs, along with campus-wide instructional technologies and audio-visual and video production services. AAIT also supports the technology needs of senior campus leadership, Academic Affairs offices, the Academic Senate, and core academic administrative systems. Working in collaboration with campus IT partners and units, AAIT ensures that faculty, staff, and students have access to dependable technologies and services that support diverse disciplines, teaching approaches, and learning environments.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under the direction of the Director of Instructional Support, manages the Academic Affairs IT Classroom A/V Services Office. Coordinates with faculty, staff and relevant stakeholders to provide support for instruction and instructional related activities. Oversees the coordination of real-time technical support for ~275 instructional spaces on campus. Hires, trains and manages career and student staff who advise faculty and staff on best practices for the effective use of audio/visual and computer resources for instruction. Advises and assists the Director of Instructional Support on best practices, staffing and general operations.

Required Qualifications:

Bachelor's Degree in related area or equivalent combination of education and experience.
4+ years experience in a related/equivalent area.
4+ years experience of strong technical skills with experience in Mac and PC platforms, web development, online conferencing, multimedia, presentation tools, and emerging technologies.
4+ years demonstrated experience using solid communication and interpersonal skills to communicate effectively verbally and in writing.
2+ years demonstrated experience in supervisory and leadership techniques, with a proven ability to train, schedule, and evaluate the performance of staff and students.

Preferred Qualifications:

Demonstrated experience using strong organizational and project management skills.
Proven advanced knowledge of technical requirements of events and the technical requirements to execute projects.
Experience in a higher education or equivalent setting.

Special Conditions of Employment:

Satisfactory criminal history background check

Misconduct Disclosure Requirement:
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

"Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

Managerial & Administrative (60%): Directs the technical support response for approximately 275 classrooms, including general assignment classrooms, departmentally managed classrooms and instructional computer labs. Directly supervises a specialized team of 5 career staff and indirectly supervises approximately 30 student assistants tasked with providing daily technical support to users across campus. Sets goals, and conducts performance evaluations for all direct reports. Recommends and implements best practices for instructional support across all instructional spaces. Advises on departmental best practices including hours of operation, staffing policies, and shipping & receiving. Assigns duties to career, casual, and student staff to ensure a smooth delivery of services to the campus community. Advises on operational procedures for hardware maintenance, software imaging in labs and proactive classroom checks. Consults with the Director of Instructional Support in regards to classroom technology replacement and Tier 2 support for all instructional spaces.

Fiscal Management & Strategic Planning (20%): Works with the Director of Instructional Support to develop and manage the Classroom A/V Services Budget. Directly contributes to the development, justification and submission of the annual budget request for the Classroom A/V Services Office. Reviews and approves purchases for submission to the Director of Instructional Support. Advises on annual staffing budget, plans staffing schedule to adhere to budget without leaving gaps in service. Supervises and analyses the collection of instructional technology usage data across instructional spaces. Leverages data to advise leadership on emerging trends in faculty demand.

Training and Consultation (20%): Coordinates onboarding and training of student staff. Supervises and trains staff who instruct faculty, staff and students on the effective use of equipment to improve instruction. Provides information to faculty, staff and students regarding instructional support resources. Develops user guides, instructional materials, procedure manuals and other documentation as required.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security and Fire Safety Report Disclosures

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.

To apply, please visit: https://careerspub.universityofcalifornia.edu/psc/ucsb/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&JobOpeningId=84947&PostingSeq=1&SiteId=31&languageCd=ENG&FOCUS=Applicant