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Executive Director, Counseling Center
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Position Number: 5330441
Location: Chicago, IL
Position Type: Health - Healthcare Administration

Executive Director, Counseling Center

Executive Director, Counseling Center

Hiring Department: UIC Counseling Center

Location: Chicago, IL USA

Requisition ID: 1025618

Posting Close Date: July 5, 2024

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Position Summary The Executive Director of the Counseling Center has comprehensive responsibility for providing clinical, fiscal, programmatic, policy and administrative vision, direction, and accountability in overseeing and managing the day-to-day operations and overall delivery of effective mental health programs and services, while also providing direct clinical service and care to students as needed - in particular, for triage/crisis/emergency-called-to-campus situations. The Executive Director leads, supervises, develops, and supports an experienced and dedicated team of multi-disciplinary mental health providers in providing a comprehensive, complementary, coordinated range of high-quality programs and services designed to respond to the entire spectrum of mental health needs for a diverse undergraduate and graduate student population. This position serves as the key liaison to administrators, faculty, students, staff, parents, and other stakeholders on mental health issues, national/state/local.

Duties & Responsibilities

Initiate, lead, and sustain institution-wide cultural change and transformational efforts designed to improve health and wellness outcomes for students in the areas of mental health and the socioecological factors which impact mental health higher education settings, including issues related to identity and inclusion

Work closely with various departments, programs, organizations and stakeholders in pursuit of health-related transformation, with a special emphasis on genuine collaboration with students, student groups, and student leaders from a broad range of identities and perspectives

Strategically manage the operational budget and priority-setting for fiscal, space, and personnel resource utilization, in alignment with all applicable policies, procedures, and standards of ethical practice

Manage the operations to ensure the delivery of high-quality, evidence-informed, compassionate, efficient, and culturally-responsive mental health and counseling services, educational resources and outreach, and professional training programs

Provide oversight and overall responsibility for clinical and consultative services, including but not limited to case management, crisis intervention, outreach, facilitating access to self-care modalities, community partnerships, academic partnerships, telehealth options, peer-based efforts, resource referral, and consultation with students, faculty and staff, while encouraging innovative and emerging models of program and service delivery and integration with other core student services across UIC, including but not limited to academic support, advising, registration, basic needs, campus housing and dining services, student engagement, the career center, and student involvement programs

Serve as an active and engaged member or leader of relevant division-wide, UIC-wide, and campus-community committees and/or work groups to provide input based on relevant expertise and experience, including but not limited to the Student Care Team that assesses, intervenes, and/or provides timely resources and support for students displaying concerning behavior or experiencing problems that might negatively impact their success at UIC; the Campus Care Oversight Committee, and the Well-Being Steering Group in support of the UIC's Strategic Plan

Oversee the development of programs that will enhance student well-being, support student success, and reduce stigma of seeking mental health services

Design, develop, execute and evaluate a comprehensive set of long and short-term goals and priorities for the Counseling Center

Encourage student engagement in efforts to promote student mental health and well-being and/or provide peer support to community members in need

Serve as a consultant on student behavioral issues for campus staff and faculty, and support campus emergency preparedness and response and communication about public health issues

Work cooperatively with the Wellness Center, Campus Recreation, and other Student Affairs departments, academic departments, and deans' offices to deliver high quality clinical and support services to students

Collaborate with health and wellness services provided across the UIC campus, including but not limited to the Neuropsychiatric Institute, CampusCare, Family Medicine, and UI Health Pharmacy to facilitate a continuity of mental health care and support for students engaging with University services through a variety of touchpoints

Oversee the maintenance of applicable accreditations from the American Psychological Association and the International Association of Counseling Services; and lead the Counseling Center in the strategic planning, development, implementation, evaluation, and continual improvement of comprehensive behavioral health initiatives that incorporate multicultural diversity, inclusivity and social justice concepts and principles

Provide supervision, recruitment, onboarding, training, accountability, performance management, professional development, and evaluation of a diverse team of professional and support staff

Establish, review, and update policies and procedures to ensure ethical, confidential, and inclusive clinical care

Ensure compliance with University policy, and state and federal laws

Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop, and manage staff to ensure that a qualified staff is able to meet group objectives

Direct and coordinates marketing services to increase outreach efforts to students and enhance awareness of departmental services

Ensure adherence to policies regarding the availability of emergency counseling services.

Qualifications:

Minimum Qualifications

Graduate degree in a related field, including clinical or counseling psychology, counseling, or social work.
At least 7 years of administrative experience in a college counseling or similar mental health setting with increasing leadership and oversight responsibilities including at least 5 years of experience overseeing clinicians.
Licensed as a psychologist, counselor, or therapist in the state of Illinois or currently licensed in another state and eligible to attain licensure in the state of Illinois within six months.
A proven record of effective, impactful experience in a college counseling or similar mental health setting, serving a population with a diverse range of identities and backgrounds, in terms of race, ethnicity, gender, sexual orientation, citizenship, socioeconomic status, disability, etc.
Evidence of having participated in system-wide transformational and/or cultural change efforts to improve student or client outcomes.
Strong fiscal management/budget skills.
Proven ability to supervise and manage employee relations with a diverse team of professionals both in terms of identity, training, background, and professional expertise.
Well-developed skills of team management, coalition-building, and responsive operational leadership in highly complex, fast-paced environments characterized by ambiguity.
Ability to appropriately assess training and in-service needs and to provide consultation and arrange/deliver/facilitate training, seminars and professional development activities as needed.
Experience working within a culturally diverse community; demonstrated commitment to diversity, equity, and inclusion and ability to develop and maintain inclusive environments
Excellent public speaking, interpersonal, communication, and critical thinking skills.
Knowledge of related accreditation and certification requirements.
Knowledge of codes of ethics of the American Psychological Association and the standards of the International Association of Counseling Services, Inc.

Preferred Qualifications

Doctoral-level degree in Counseling or Clinical Psychology from an APA accredited program.
Licensed as a psychologist in the state of Illinois or currently licensed in another state and eligible to attain licensure within one year.
Familiarity with the unique challenges and opportunities of delivering mental health care and resources within a public higher education setting.
Evidence of having served a primary, leading role in campus-wide transformational and/or cultural change efforts to improve student outcomes.
Twelve or more years of providing administrative supervision for a team of mental health providers.
Experience in a college or university mental health setting.
Experience or past participation with a clinical training program (i.e., doctoral internship, postdoctoral fellowship, advanced practicum training program) within a college or university counseling center.
Expertise in crisis intervention and working with a broad range of presenting problems and constituencies.
Expertise in current and emerging college-age mental health issues, as well as best and emerging practices which can positively impact student outcomes.
Experience with electronic record keeping.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation
Looking for more University of Illinois positions?

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The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/9759?c=uic