Job Details

Marketing Manager, Student Engagement and Support

Position Number: 6774977
Location: Seattle, WA
Position Type: Public Relations, Marketing and Communications

Marketing Manager, Student Engagement and Support

Seattle University

Marketing Manager, Student Engagement and Support

FLSA Status: Nonexempt

Months Per Year: 12

Hours Per Week: 37.5

Employment Status: Full-Time

Work Model: Hybrid Eligible*

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

The Marketing Manager for Student Engagement and Support assists Seattle University's Student Success and Student and Campus Life divisions by creating and executing effective marketing and communication strategies that connect with current students and enhance their overall university experience. Reporting to the Marketing Communications team, this role ensures consistency with the university's brand standards and centralized communication efforts, while providing dedicated support for student-facing communications.

The Marketing Manager will oversee day-to-day communications operations, create and deliver compelling content across multiple channels (email, web, social media, and print), and collaborate closely with Student Services leadership, program offices, and campus partners to enhance the effectiveness of communication.

This role is designed as a manager-level position emphasizing execution, collaboration, and operational excellence.

Essential Responsibilities

Marketing & Communications Execution

Implement student-centered marketing and communication initiatives that support Student Success and Student and Campus Life priorities, including retention, belonging, engagement, and well-being.
Manage ongoing communication plans, including centralized email and text campaigns, newsletters, and web content updates.
Support execution of communication workflows and campaigns in Slate (training provided), ensuring messages reach the right students at the right time.

Content Development & Management

Write, edit, and design clear, engaging content for email, web, social, and print channels targeted at current students.
Ensure content reflects Seattle University's brand standards and student-focused messaging.
Collaborate with Student Success leadership and affiliated units and other offices across campus (e.g., Orientation, Registrar, Student Financial Services, Advising, Student Development) to coordinate consistent, timely communications.

Collaboration & Stakeholder Engagement

Serve as liaison between Marketing Communications and Student Success/Student and Campus Life to ensure consistent communication strategies and alignment with the Centralized Student Communications Plan.
Participate in the Success Marketing Working Group and contribute to content, operations, and planning processes.
Provide guidance to campus partners on effective communication practices and brand alignment.

Analytics & Continuous Improvement

Track and report on campaign metrics (open rates, click-throughs, student engagement), sharing insights to refine strategies.
Implement best practices to improve student communications.
Stay informed on higher education communication trends, student engagement strategies, and relevant technologies.

Required Knowledge, Skills, and Abilities

Strong writing, editing, and content creation skills, with ability to tailor messages to student audiences.
Knowledge of marketing principles, digital communication tools, and student engagement strategies.
Collaborative approach with excellent interpersonal and relationship-building skills.
Strong organizational and project management abilities, with attention to detail and ability to meet deadlines.
Demonstrated commitment to diversity, equity, and inclusion in communications and student engagement.
Familiarity with CRM, CMS, or communication platforms (Slate experience preferred).
Technical proficiency in Microsoft Office; basic design and layout experience with Adobe Creative Suite or Canva a plus.

Qualifications

Bachelor's degree in marketing, communications, public relations, higher education administration, or related field.
Minimum 2 years of professional experience in marketing, communications, or student engagement (higher education experience preferred).
Experience developing and managing content across email, web, and digital platforms.
Demonstrated ability to work with diverse populations and advance inclusivity in communications.

Preferred Qualifications

3+ years of marketing/communications experience, ideally supporting student affairs, enrollment, or higher education initiatives.
Experience with Slate CRM, web content management systems, and basic HTML or markup tools.
Ability to analyze and apply data-driven insights to improve communications.

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation at a Glance

Salary Range: $68,000.00 - $72,000.00 annually

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate's gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits at a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Hybrid Eligible

This position may be eligible for a hybrid schedule after successful completion of an introductory work period of 3-6 months. This may mean that a hybrid eligible role will begin on-campus initially and then will transition to hybrid format following onboarding and training. Flexible work plans are subject to periodic review and may be changed or terminated at any time for any reason at the university's discretion.

All employment offers are contingent upon the successful completion of a background check.

To apply, please visit: https://seattleu.csod.com/ux/ats/careersite/8/home/requisition/3000?c=seattleu