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Milwaukee Area Technical College
  • Position Number: 5283361
  • Location: Milwaukee, WI
  • Position Type: Disability Services

Academic Support Specialist, AEFL Grant (Part -Time LTE)

Salary: $28.42 - $38.37 Hourly
Job Type: Specially - Funded (Part-Time)
Job Number: 2023-04547
Closing: 6/2/2024
Location: Multi-Campus, WI
Division: Employer & Educational Community Services


Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at

This is a specially funded Integrated Education & Training (IET) grant position. Funding for this position is contingent upon the terms of the grant and is currently funded through June 30th, 2025.

Under the direction of the Executive Dean and AEFL Grant Coordinator, this position works with students, faculty, and staff in the Adult Education & Family Literacy (AEFL) Programs. Assist students, faculty, and staff at our campus locations AND our community-based organizations (CBOs) as needed to coordinate academic and tutorial support as well as participate in related activities such as recruitment and retention. Work requires judgment, analysis, and decision-making according to established practices and procedures. Supervision received is general in nature and daily responsibilities are completed independently in coordination with the faculty, staff, and grant coordinator.

Characteristic Duties and Responsibilities

  • Provides information about services available to students at MATC; collaborates with admissions, counselors and other professional personnel to monitor referrals and progress.
  • Provides individual student academic case management to support progress: student goal setting, barrier removal, and transition.
  • Makes referrals for support services to other community agencies to assist students in overcoming barriers to attendance such as childcare, transportation, housing, etc.
  • Performs student intake and assessment to prospective AEFL students.
  • Makes TABE test tickets, administers and proctors the TABE tests to prospective and current AEFL students as needed.
  • Advises AEFL students on enrollment and program requirements; assists students with applications, admissions and program registration as well as refer them to the financial aid department as needed
  • Develops a Personalized Education Plan with specific, measurable objectives and action steps for each student.
  • Coordinates with instructors to ensure students are post-tested.
  • Helps and track students transition from GED/HSED/ESL, IET classes to post-secondary programs. Complete reporting to meet grant requirements.
  • Assists the AEFL Coordinator in facilitating and coordinating departmental activities; such as, scheduling meetings and/or attending meetings on behalf of the department
  • Conducts data collection and entry into the Online Client Report System. Maintains accurate data and relevant electronic and paper student records, including monitoring student attendance and student contact, to ensure quality and completeness of data entered.
  • Documents progress and outcomes in a timely and accurate manner. Assists the AEFL Coordinator in the preparation of AEFL monthly/quarterly narrative and statistical reports
  • Participates in job fairs and special events for the purpose of program promotions at local and community organizations.
  • Participates in the MATC Open House for Casa Abierta recruitment events..
  • Performs other related duties as required for the efficient operation of the division with flexibility.


Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.


  • Bachelor's degree or higher with an emphasis in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field.
  • At least three (3) total years of relevant experience*

Preferred Education/Experience in addition to the minimum requirements listed above:
  • Master's degree or higher in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field AND five (5) or more years of relevant experience*

*Relevant experience includes previous work in a (community based organization, high school or higher education) student facing position which directly provides support services which assist students achieve academic success.

  • Cultivates innovation
  • Optimizes work processes
  • Ensures accountability
  • Collaborates
  • Demonstrates interpersonal savviness
  • Communicates effectively
  • Instills trust
  • Customer focus
  • Action oriented
  • Values differences
  • Shows initiative
  • Demonstrates compassion

  • Knowledge of and experience with the goals and practices of Community Based Education.
  • Knowledge of the student enrollment process.
  • Knowledge and ability to provide academic case management services.
  • Knowledge of and experience working with minority students from diverse socio-economic and cultural backgrounds.
  • Ability to utilize databases, student information systems, Google Workspace and Microsoft Office Suite including Excel and Word and the initiative to apply queries and reports.
  • Ability to establish and maintain effective working relationships with students, employees, outside governmental and community agencies, and the general public.
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.
  • Ability to communicate effectively through both oral and written means.
  • Ability to schedule work assignments to meet departmental needs and to maintain related records.
  • Ability to work independently.
  • Ability to think critically and apply problem resolution.

Supplemental Information

Start Date: This position supports the Community Education Division and is available to start as soon as possible. This is a year round position. This is an AEFL Grant Funded positions with current funding guaranteed through June 30th, 2025.
Hours/Location: This is a part-time (up to 19 hours per week) position.
This position will be primarily supporting students at our Community Based Organizations (CBOs) and other campuses locations as needed.
  • Hours: Flexible morning to afternoon hours depending on departmental need. Availability should be approximately 9:00am-1:00pm two days a week AND 3:00pm-700pm two days each week. With advance notice an occasional Saturday mornings (8:30 -12:30 pm) may be required.
Hourly Rate: Pay range is of $28.42 - $38.37. Salary is listed to the midpoint and is based on the 2023/2024 rates and are determined by years of experience credit and internal salary equity.
Application Materials: Along with your completed applications, it is optional, but not required, to upload supporting documents such as resume, cover letter and proof of education (transcript, copy of diploma/degree etc.). Education will be formally verified prior to offer.
Interviews: Selected qualified candidates will be invited to participate in a virtual interview on a date to be determined. Candidates who are selected after the first interview will be invited to a second-round interview.

To apply, visit

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