Job Details

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College of the Desert
  • Position Number: 2592846
  • Location: Palm Desert, CA
  • Position Type: Financial Aid

Financial Aid Specialist

Job Type: Staff
Department: Financial Aid

Basic Function:
Under the direction of the Director, Financial Aid, perform office duties in support of the Financial Aid Office; serve as receptionist for the Financial Aid Office and provide assistance to the Financial Aid function as required.

  • Bargaining Unit Position, Range 8.
  • This position is 40 hours a week/12 months a year.
  • The schedule for this position is Monday - Thursday, 8:00 a.m. - 6:00 p.m. & Friday, 8:00 a.m. - 12:00 p.m.
  • The schedule is subject to change based on District need.
  • This position is located at the Palm Desert Campus.
  • Location is subject to change based on District need.

Representative Duties:
  1. Serve as receptionist of the Financial Aid Office, greeting visitors and answering the telephone; provide information regarding financial aid and related programs to students and staff; assist in the proper completion of forms.
  2. Perform a variety of clerical duties in support of the Financial Aid Office.
  3. Receive and distribute incoming mail.
  4. Make appointments for Financial Aid staff.
  5. Issue Board of Governors Grants; prepare award letters and other correspondence as assigned.
  6. Maintain a variety of files, records and reports; research student financial aid transcript files; initiate new files; catalog information in computer systems.
  7. Prepare, distribute and mail award letters and financial aid transcripts.
  8. Disburse scholarship and student loan checks.
  9. Order forms and other office supplies as necessary to maintain proper supply levels.
  10. Operate a variety of office machines and equipment including a computer and related software and financial aid systems.
  11. Research financial aid records as requested.
  12. Compile special reports as requested, tracking incoming financial aid documents.
  13. Train and provide work direction and guidance to students hired to work in the Financial Aid Office.
  14. Perform related duties as assigned.

Minimum Qualifications:
Any combination equivalent to graduation from high school and two years of office clerical experience including some public contact.

Preferred Qualifications:
Experience working with financial aid or student services.

Knowledge of:
Knowledge of: Modern office practices, procedures and equipment; telephone techniques and etiquette; record-keeping techniques; operation of office machines including a computer and applicable software including word processing, spreadsheets and email; oral and written communication skills; interpersonal skills using tact, patience and courtesy. Ability to

Ability to:
Ability to: Perform clerical and public contact work in support of the Financial Aid Office; answer telephones and greet the public courteously; determine appropriate action within clearly defined guidelines; operate office machines including a computer and applicable software including word processing, spreadsheets, email; communicate effectively both orally and in writing; understand and follow financial aid regulations; maintain records and prepare reports; establish and maintain cooperative and effective working relationships with others; work confidentially with discretion; sit for an extended period of time; bend at the waist, kneel or crouch.

Physical Demands:
Working Conditions: WORKING CONDITIONS
Environment: Office environment. Constant interruptions.
Full Time/Part Time: Full Time
Weekly Working Hours: 40
Work Schedule & Hours: Monday - 8:00 a.m. - 6:00 p.m., Tuesday - 8:00 a.m. - 6:00 p.m., Wednesday - 8:00 a.m. - 6:00 p.m., Thursday - 8:00 a.m. - 6:00 p.m., Friday - 8:00 a.m. - 12:00 p.m.
Salary Schedule Range: Classified Range 8
Specific Departmental Needs:

Posting Number: 21-101
Number of Vacancies: 1
Desired Start Date:
Interview Date: 12/01/2021
Posting Open Date: 10/27/2021
Posting Close Date: 11/14/2021
Open Until Filled: No

Special Instructions to Applicants:
Applications missing any of the required documents listed will not be considered. The following documents are required at the time of application:

  • Online Application: Please fill out your online application completely with all requested details.
  • Resume: Must include length of employment (month/year start & end dates) for each employer.
  • Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.
  • References should include at three supervisors and two colleagues. Please include name, title, email, and current phone numbers for all references in your application. Letters of recommendation will not be accepted in lieu of the required addition of Professional References.

To apply, visit

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