Job Details

Enterprse Desktop Mgmnt Spclst
Go to our website »

Position Number: 5196366
Location: El Paso, TX
Position Type: Computer and Information Technology

Enterprse Desktop Mgmnt Spclst

Job ID: 11784
Location: El Paso, TX
Full/Part Time: Full Time
Regular/Temporary: $RegTemp

About UTEP

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.

Position Information

Hiring Department: Technology Support

Posting End Date: Open until filled.

Hours: 40 Hours per week, standard Monday- Friday 8:00am- 5:00pm.

FLSA status: Exempt.

Earliest Start Date: As soon as possible.

Salary: $48,500.00 Annually.

Required Application Materials:

Resume

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.

Purpose of Position

Provides campus-wide desktop management support in an area of specialization.

Essential Functions

Works directly with all areas of the Information Technology department and computer lab managers to establish guidelines and policies for management of desktop computers.

Creates group polices for computer management in Active Directory and other mobile device management (MDM) consoles.

Establishes Group Policy Object (GPO) guidelines for the domain computers which includes GPOs created and applied at delegated Organization Units (OUs).

Stays abreast of evolving technology in assigned area(s) to provide technical support to customers.

Creates, implements, and maintains systems and reporting that enables the accurate inventory of hardware and software on UTEP owned computers.

Supports and maintains Software License Manager servers for a variety of campus-wide licensed software.

Provides reports and statistics on computers and their configurations.

Researches, pilots, and implements new technologies to improve management of computers and mobile devices such as tablets.

Assists the Office of Information Security with the distribution of patches and updates to PCs.

Documents processes and procedures related to handling and support of UTEP computers.

Assists Customer Support with desktop migration and computer imaging processes.

Assists in providing lab managers and other related positions with OUs and delegation of security for distributed management of computers.

Designs and implements software deployment to computers in the Miners domain.

Assists with special projects, new technologies, and deadlines.

Complies with all State and University policies.

Other duties as assigned.

Supervisory Responsibilities: No supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Associates degree from a college or university.

and

Experience: Three (3) or more years of related experience and training working with personal computer maintenance or desktop management; experience with Microsoft Active Directory, management of group policies and other mobile device management consoles (MDM); or equivalent combination of education and experience.

Preferred Qualifications: MCME or MCMA certification.

Additional Information

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.

To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=11784&PostingSeq=1