Job Details

Programmer/Analyst
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Position Number: 1704689
Location: San Antonio, TX
Position Type: Computer and Information Technology

Programmer/Analyst

UIW Mission
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary
The Programmer/Analyst is responsible for analysis, programming, testing, and maintenance of software, reports, and interfaces that enhance the university's enterprise resource planning (ERP) system, and third-party systems. The Programmer/Analyst is also responsible for collaborating with third-party vendors in planning and coordinating system upgrades as well as delivering end-user support related to the university's ERP system and associated third-party interfaced systems and peripherals.

This position is considered a Responsible Employee under Title IX federal regulations and Mandatory Reporter under Texas state law and The UIW Sexual Misconduct Policy. As a Mandatory Reporter this position requires you as the employee to promptly report any incident that you witness or receive information about violating Title IX. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Essential Functions

Job Duties

Job Duties

Job Duty Name
Project Management

Description of Job Duties
Responsible for leading projects, which include:
-Developing project implementation plans;
-Meeting with project team members;
-Communicating progress, documenting issues, assigning tasks, and ensuring timelines are adhered to Job Duties

Job Duty Name
Develop/Execute Test Plans

Description of Job Duties
Coordinate with functional users to develop and execute test plans, which ensures system enhancements or new implementations meet user requirements and do not cause system degradation Job Duties

Job Duty Name
System Support

Description of Job Duties
Work with functional users to review, modify, and test system practices and procedures for accuracy and functionality in both a test and production environment Job Duties

Job Duty Name
Business Solutions

Description of Job Duties
Collaborate with functional users to develop and design business solutions that will integrate third-party systems with the enterprise resource planning system Job Duties

Job Duty Name
Banner Security Analysis

Description of Job Duties
Work with departments, DBAs and management to establish and review a sound and effective Banner security policy Job Duties

Job Duty Name
Customer Service

Description of Job Duties
Meet with clients on a regular basis to assess, discuss and document departmental technology needs for the purpose of reviewing and scheduling with management Job Duties

Job Duty Name
SQL Programming/Report Writing

Description of Job Duties
Write complex SQL queries to analyze and resolve data issue and create end-user reports Job Duties

Job Duty Name
Vendor Technical Support

Description of Job Duties
Access vendor support sites to investigate and resolve technical support issues Job Duties

Job Duty Name
Interface Support

Description of Job Duties
Assist Sr. Programmer/Analysts in testing and debugging application programming interfaces that transfer data from ERP to third-party systems Job Duties

Job Duty Name
System Upgrades and Patches

Description of Job Duties
Monitor system upgrades, patches, and releases to ensure systems are updated in a timely manner Job Duties

Job Duty Name
Third Party Subject Matter Expert

Description of Job Duties
Serve as subject matter expert for mission critical third-party systems such as document imaging, workflow, and job scheduler systems Job Duties

Job Duty Name
Miscellaneous

Description of Job Duties
Other duties as assigned

Knowledge Skills and Abilities
-Ability to work independently with minimal supervision;
-Skills in SQL, PL/SQL and/or other scripting languages;
-Skills in using report writing software to meet business objectives;
-Ability to analyze business requirements and write technical specifications;
-Skills in organization, prioritization, and coordination;
-Skills in analysis and problem-solving;
-Skills in project management;
-Ability to debug scripts by analyzing errors, testing solutions, and implementing changes;
-Knowledge of enterprise systems which support administrative offices;
-Ability to provide both technical and functional system support;
-Ability to use vendor support lines, knowledge-base, and technical documentation in order to deliver resolutions to systems problems;
-Ability to manage multiple projects simultaneously and work with end-users in the implementation of effective and efficient system enhancements;
-Ability to work under stress and to meet deadlines;
-Ability to encourage team collaboration and information sharing;
-Effective written and verbal communication with constituencies;
-Ability to work effectively with individuals from diverse communities and cultures;
-Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA

Required Education
Bachelors degree in the field of computer information systems, information technology, computer science, or related field

Required Work Experience
Experience with:
-QL, PL/SQL, and/or other scripting languages;
-Complex relational database structures;
-Programming business applications;
-Systems analysis;
-Report writing tools;
-Project management techniques;
-Supporting enterprise resource planning and administrative systems

Preferred Qualifications
-Knowledge in building data interfaces;
-Knowledge of networks and infrastructure;
Experience with:
-Supporting the Ellucian Banner ERP or other ERP serving higher education;
-Oracle or other relational databases;
-Groovy language and Grails java web framework;
-C, PL/SQL, COBOL, Java, PERL, PHP;
-Banner Document Management;
-Evisions products such as Argos, Intellecheck, and Formfusion;
-Banner Self-Service and web tailor;

Required Certifications, Licenses or Registrations

Work Hours
Monday Friday 8:00 AM 5:00 PM with evenings and weekends as necessary

Physical Demands
This position frequently sits, uses hands and vision for office equipment such as computers, talk or hear, high telephone usage and may occasionally lift and/or move up to 20 pounds. The majority of time is spent in an office environment with some time spent facilitating client meetings in conference room facilities. The noise level in the work environment is typically minimal.
The physical demands and work environment characteristics described here are representative of those that an employee will experience in this position in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Posting Number: AS883PO
Job Type: Full Time
Job Category: Administrator (exempt)
Desired Start Date:
Position End Date (if temporary):
Reports To: Director of Enterprise Applications
Salary:
Open Date: 11/08/2019
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant

To apply, visit https://jobs.uiw.edu/postings/13884

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, national origin, disability, genetic information, veteran status, sex, gender, age, or religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).