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Rancho Santiago Community College District

Senior Clerk
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Position Number: 1841571
Location: Santa Ana, CA
Position Type: Secretary and Administrative Assistants

Senior Clerk #CL20-1385
Student Affairs/Student Services/Santa Ana College
Part Time Position

This position is categorically funded and contingent upon funding at time of hire.

Hours
19 hours/week, 12 months/year

Salary
2019-2020 CSEA Salary Schedule
Grade PT-8 $20.81/hour

Benefits
Holidays, sick days, and vacation are earned in accordance with the CSEA contract.

Starting Date: As soon as possible after the offer of employment.
Deadline to Apply: Friday, February 21, 2020, 5:00 PM

CLASS SUMMARY
Under direction - perform a wide variety of complex clerical and word processing work requiring specialized knowledge, and involving frequent and responsible public contacts; coordinates clerical work flow in office; masters complex technical functions within a given assigned subject area; serves as a primary reference source to supervisor and/or public; assists in resolution of difficult problems; works with a high degree of independent judgement; may handle complex document preparation assignments; performs related duties as required.

REPRESENTATIVE DUTIES
Plans, schedules and performs a wide variety of difficult and complex clerical work related to the function to which assigned; prepares letters, memoranda, reports, bulletins, handbooks, questionnaires, requisitions, contracts, and other materials from marginal notes, rough drafts, or verbal instructions; compiles information from various sources and types on a variety of forms or sets up appropriate format; reviews complex documents for accuracy, completeness, and conformance to pertinent procedures, practices and policies; compiles and tabulates complex statistical data; serves as receptionist to students, teachers, and the general public; answers inquiries and furnishes information requiring a knowledge of standards, procedures, rules and regulations, programs, and policies; develops and maintains files; posts attendance, cumulative inventory, cash receipt, and other records; operates a variety of office machines; may lead or assign the work of other clerical employees; serves as liaison to other departments and personnel; assumes limited responsibility for updating documents without supervisory review; certifies eligibility of students for specific programs; may track department expenditures to make certain budget is maintained; represents office in administrator's absence.

ORGANIZATIONAL RELATIONSHIPS
This class reports to designated supervisor. It may be responsible for assisting in determination of clerical work-flow to Intermediate or General Office Clerks or for assisting in resolution of factual or procedural questions.

REQUIREMENTS
High School diploma or equivalent, and at least three years of keyboarding, office technology training and/or clerical work experience. Good knowledge of modern office practices and procedures; knowledge of rules, regulations, programs, and policies; designated formats for presenting reports. Ability to maintain complex clerical records and prepare reports; interpret rules, regulations, and policies; perform clerical work with speed and accuracy; ability to operate office equipment including personal computer terminal and word processing software. Skills: Must complete keyboarding, clerical (filing and checking) and software skill evaluation. Screening Committee will use results as one of the selection criteria.

SKILLS EVALUATION
Applicants who do not have current (six months or less) skills evaluation results on file must contact Human Resources Department at 714-480-7350 or 714-480-7493 to schedule an appointment for evaluation. The skills evaluation must be completed on or before the closing date to be considered for this position and it is the applicant's responsibility to sign up for the skills evaluation.

Selection Criteria
Application Screening
In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interview:
Educational experience (breadth and depth)
Work experience (breadth and depth)
Demonstrated ability to work cooperatively with others
Bilingual ability (if needed)
Demonstrated experience in working with diverse socio-economic communities
Professional growth activities
Specialized skills training
Leadership skills

Based upon the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and oral interview.

Interview
Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview.
During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
Oral communication skills
Presentation
Problem solving

A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants.

Method of Application
For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online at http://www.rsccd.edu/employment/Pages/Employment.aspx by the specified closing date for the position. If you do not have a computer, there is a computer which can only access RSCCD employment website and scanner to upload application materials/documents (no USB) available at the Human Resources Department, 2323 North Broadway, Santa Ana, California, 92706, between the hours of 8:00 a.m. and 5:00 p.m., Monday - Friday.

Please upload the following application materials in the appropriate boxes with your online application by the closing date:
Resume (Required)
Please respond to the supplemental questions listed below. Responses not to exceed 1.5 type-written pages (Required)
a. Describe how you approach daily and deadline-driven clerical assignments.
b. Describe the methods you employ to deliver excellent customer service.
Any additional supplemental materials (Optional)

Pre-Employment Requirements
Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district's fingerprinting process, and bring proof of their legal right to work in the United States. Cost of TB testing, fingerprinting and the fee for criminal record check will be paid for by the candidates.

The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. The District will make reasonable accommodations for applicants with disabilities. Applicant should contact the Human Resources Department for assistance.